July 13, 2017 12:50 pm UTC
CommCare HQ will experience a brief period of downtime on Friday, July 14 at approximately 12:00am (UTC) for a planned maintenance. During this time, you will not be able to access www.commcarehq.org. We expect the downtime to last for approximately 2 hours.
The India server will also experience a brief period of downtime between Thursday, July 13, 11:30 pm and Friday, July 14th, 1:30 am for a planned maintenance. During this time, you will not be able to access india.commcarehq.org.
We are actively working to resolve today's issues, and should expect the issues to be resolved after the planned maintenance.
July 13, 2017
We are currently facing an issue on the CommCare HQ server and you may experience slowness in accessing the site, logging in to CommCare Mobile, syncing with the server and running reports. The application preview feature is also facing an issue and you may not be able to preview your application. We are actively working to resolve the problem. We apologize for the inconvenience caused and we thank you for your patience while we work to resolve this.
In addition, we are also facing an issue on our CommCare India server, and you may not be able to access reports at this time. We are also actively working to resolve this issue and will keep you updated of the progress.
For a list of past maintenance updates, please visit CommCare Maintenance Updates – Archives.