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May 19, 2017

We are currently continuing to work on the issue. We have begun to fix the issue for any project who has not edited any forms since Wed, May 17. We will update you when this is fully resolved, and we ask that if you need to edit forms or deploy new builds, please email and we can tell you for sure if there are any issues with your particular app.

May 18, 2017

Currently, there is a known issue affecting some projects who user user as a case in their apps. If your app is potentially affected, you will receive an in product alert via the red alert bell.

This issue involves user case properties not being loaded correctly into a form. Forms may not work correctly, and you may see error messages or may not notice that something is broken. 

Any app that is potentially affected will receive an in product alert. If you see this, and your app uses user as a case, please hold off on making any edits or deploying a new build until this is resolved. Apps with no in product alert, and/or that do not use user case are not affected. We apologize for any inconvenience and are working as quickly as possible to resolve this issue.


For a list of past maintenance updates, please visit CommCare Maintenance Updates – Archives

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