Popular Help ContentNo popular content.
- Broadcast - outgoing message content
- Reminder - scheduled messages
- Survey - collects data from incoming messages
- Keyword - a word or letter that triggers an action in HQ including opening a form, sends a reply, escalates an alert.
- Other - messages from an unrecognized source
- Default - when CommCare HQ receives a message that doesn't match any of the configured workflows (i.e. keywords)
A single message can be tagged as multiple types. For example, a survey that is submitted as a structured keyword will be tagged as survey and keyword.