Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Adds information about Android's Huawei ban

...

 

Phone Model

US Tested?

Africa Tested?

India Tested?

Performance Notes?

Other Notes

ANDROID PHONES - Click here to learn more about selecting an Android phone

Samsung Galaxy Mini

 

Y

  
  • Tested in West Africa

Samsung Galaxy S GT-7562

  

Y

  • successfully supported Hindi script in India
  • largely supports Odiya script
  • This model is being replaced by the Samsung Galaxy S Duos 2 GT-7582 in India (untested)
Samsung Galaxy Xcover S5690 Y 
  • limited internal memory, had to remove other apps but works well with only CommCare
  • water and shock resistant
  • Used in Mozambique

LAVA Iris 349+

  

Y

  • successfully supported Hindi script in India
  • OUT OF PRODUCTION. Lava is coming out with a replacement model (Lava Iris 352e / 354e) - will need to be tested
Samsung Galaxy Win Duos (GT-I8552) Y 
  • has difficulty scanning barcode off bright computer screen; when downloading app from CCHQ
  • Also tested in Nepal
  • Also tested in Thailand
Samsung Galaxy Pocket Duos (GT-S5302) YY 
  • Tested in Senegal
  • Tested in India
Samsung Galaxy ACE NXT  Y
  • Successfully supported Hindi script in India
  • Successfully supported location capture through GPS
  • Had difficulties submitting forms with image capture
  • GPS supported
  • 3G supported
  • 4GB internal memory; expandable to 32 GB through microSD
Samsung Galaxy ACE S5830 Y 
  • good screen size for multimedia
  • low performance, slow to load big forms
  • Used in Mozambique
Samsung Galaxy Core Prime SM-360H    
  • In Myanmar, stock Android 4.4 Burmese Unicode font has been replaced by Zawgyi

Samsung Galaxy Trend

     
Samsung Galaxy Young Duos (S6310) Y 
  • Successfully deployed very large forms (600+ questions)
  • Good internal memory
  • Used in Mozambique
Samsung Galaxy SIII Fame Lite S6790 Y  
  • not available in India
  • Also tested in West Africa
Huawei Ascend G510Y   
  • Also tested in Guatemala
Huawei Ascend Y 511 Y 
  • Can handle large case loads (1500 cases)
  • Tested in East Africa; used in large-scale deployment in Kenya

Moto G

Y

Y

Y

 

  • Used by most Dimagi Field Staff (FM) in India, West Africa and the US
  • The Moto G 3rd Gen comes in a US and Euro version. They are not cross market compatible. If an FM will be spending significant time in the US, we would recommend a different device.

Moto G (Turbo)

 

 

Y

 

  • The Moto G Turbo comes in a US and Euro version. They are not cross market compatible. If an FM will be spending significant time in the US, we would recommend a different device.
Tecno H3 Y  
  • Implemented in Benin
  • Available for purchase locally in limited countries

Samsung Galaxy J2

 

 

Y

  • Successfully displayed English and Hindi Text
  • Does not render Telugu and Marathi text.
  • India Tested

Samsung Grand Prime 4G

 

 

Y

 

  • India Tested

Micromax Canvas Juice 4 Q382

 

 

Y

 

  • India Tested

Karbonn Smart Titanium S205

 

 

Y

 

  • India Tested
  • Limited availability (India only)

LG K7LTE

 

 

Y

 

  • India Tested
  • Limited availability (India only)

Alcatel One Touch Pixi 3

 

Y

 

  • Smaller screen size. Can make it difficult to view case list/case detail screen depending on configuration
 
  • Africa Tested

Samsung Galaxy Grand Neo Plus

 

 

Y

 

  • India Tested
ANDROID TABLETS - Click here to learn more about selecting an Android tablet
Samsung Galaxy Tab 4YYY
  • supports Hindi/Nepali script
 
Samsung Galaxy Tab 3YYY
  • supports Hindi/Nepali script
 

Samsung Galaxy Tab 3 V (Model T116NY)

 

 

Y

 

  • India Tested

Samsung Galaxy Tab 3 Lite (Model T111)

 

 

Y

 

 
  • India tested
Samsung Galaxy Tab 2YYY
  • supports Hindi/Nepali script
 
Micromax Funbook Alpha  Y
  • partially supports Hindi script (Hindi script- vowel markings are inconsistent)
 
Micromax Funbook Infinity  Y  
Videocon VT75C  Y
  • processor is not very fast out of the box
 
Nexus 7  Y
  • does not support Lao script
  • Also tested in Myanmar
Onda V975s Core4   
  • Android 4.2.2 ROM includes the Zawgyi font by default if bought in Myanmar
  • Also tested in Myanmar

Datamini TA7

 

 

Y

  • Could not render Telugu text
  • India Tested

iBall Slide 3Gi71

 

 

Y

 

  • India Tested

ASUS Zenpad C7.0

 

 

Y

 

  • India Tested

Forstar FT 710x

 

 

Y

  • Poor Battery performance
  • India Tested

Alpha Tablet S707-DC

 

 

Y

 

  • India Tested
J2ME - Click here to learn more about selecting a J2ME phone
Nokia C2-01YYY
  • best performing J2ME phone
  • going out of production soon
Nokia 206YYY
  • Has had some trouble running large forms. Before procuring you should test your app on a sample phone. May not handle large/complex forms well. For complex and large apps, consider low end Android devices instead of J2ME
  • going out of production soon
Nokia 109YYY
  • Has had some trouble running large forms. Before procuring you should test your app on a sample phone. May not handle large/complex forms well. For complex and large apps, consider low end Android devices instead of J2ME
 
Nokia 208YYY
  • Commcare Login defaults to alphanumeric (even though setting on HQ is numeric) which is a pain for low literate users & if icons are used in the main menu, the screen shows only black. If you want either of these features, do not use this phone until further notice.
 

 

Phones Known to Work (not formally tested)

...

Phone Model

US Tested?

Africa Tested?

India Tested?

Performance Notes?

Other Notes

Samsung Galaxy Y

   
  • Problem- Default Sound RecorderThe sound recorder on the Galaxy Y improperly accepts the intent to record audio, and does not return the proper information to CommCare for audio recording questions.
    • Workaround: A different sound recording app can be installed from the Google Play market to replace the defective stock application.
  • Problem: Does not fully support Odiya font
 
Samsung Galaxy Tab 3   
  • Problem: Does not record audio, whether with default application or third-party recording application.
 
Samsung Galaxy Tab 10.1 Y 
  • Problem: Runs Android 3.0/3.1 out of the box and the behavior with CommCare can sometimes lead to apps not working.
 
Samsung Galaxy S Duos   
  • Problem: There is a serious bug in the phone's software that causes CommCare to crash if number questions are added to the form. This occurs only on certain devices. Not recommended for use.
 
Lava Iris 351   
  • Problem: Does not fully support Hindi font
 

Lava Iris 349

   
  • Problem: Does not support GPS
 
Lava Iris 349+   
  • Problem: Does not support GPS
 
Nokia ASHA 206   
  • Problem: Frequently requires manual GPRS configuration.
  • Problem: Less memory/CPU than other Nokia models. Struggles with large complex forms.
 
Nokia 201   
  • Will have significantly reduced performance with case loads in your applications >150
 
Nokia 205   
  • Will have significantly reduced performance with case loads in your applications >150
 
Nokia 109   
  • Only 16MB RAM (not recommended for larger apps or apps with larger case lists)
 
Nokia e72   
  • Problem: Only allows for data push, cannot remote update version, cannot restore user data 
 
Huawei G730-C00   
  • Problem: Android 4.1.2, CommCare crashes if "Default storage location" is switched between runs
  • Problem: No WIFI Direct
  • Problem: GSM is 2G
  • Problem: When bought in Myanmar, not Unicode compatible font Zawgyi is installed
  • Problem: Load of Chinese bloatware
 

Micromax P480

 

 

Y

  • Could not read external SD card
  • Very poor Battery performance
  • Cannot render Telugu or Marathi text
  • India Tested

Penta T-Pad WS704Q

 

 

Y

  • Could not read external SD Card
  • Can render English and Hindi text
  • Cannot render Telugu or Marathi text
  • India Tested

Lava Model P7+

 

 

Y

  • Does not have Telugu or Marathi as language options
  • Below average processor speed.
  • India Tested

Infocus M370

 

 

Y

  • Does not have Telugu or Marathi as language options
 
  • India Tested

LG Max X160

 

 

Y

  • Does not have Telugu or Marathi as language options
 
  • India Tested

Alcatel OneTouch P310x

 

Y

 

  • Recommended Barcode scanner does not work with this device.
  • Issues with submitting large Multimedia files
 
  • Africa Tested

Samsung Galaxy J5 SM-J500

 

 

Y

  • Issues with stock camera. Pictures do not get saved when used in CommCare.
 
  • India Tested
Huwaei Phones produced After May 2019


  • Because of Android's ban on Huawei, any Huwaei phones produced after May 2019 would not support any Google apps including Playstore. This prohibits the ability to install and take CommCare updates using Google Playstore on these phones and hence these Huwaei phones are not recommended for CommCare usage.

Unsupported Phones

Dimagi actively searches low-cost Java feature phones on the market and frequently tests them if they support CommCare and their performance. Phone models that have been tested and do not support CommCare include:

...