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Warning
titleIssue with Huawei Phones produced May 2019 and onwards

Due to Google's revocation of Huawei's Android license, any Huawei devices produced after May 2019 would not support any Google apps including apps on the Google Play app store. This prohibits the ability to install and update CommCare using the Google Play app store on these devices and hence these Huawei devices are currently not recommended for CommCare usage.


Info
titleProcure a Mobile Device Management Tool

We strongly recommend you procure a mobile device management tool to manage your devices, the data used on the devices, the apps used, and the time spent on each app. Dimagi has an MDM solution you can consider called Focus that is tailor-made for international development projects with low-or-no connectivity. We have seen large i-NGO's use MDM solutions to secure their patient/user data, save money with restricted data usage and increase their frontline productivity.


Table of Contents
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Phone Model

US Tested?

Africa Tested?

India Tested?

Performance Notes?

Other Notes

ANDROID PHONES - Click here to learn more about selecting an Android phone

Samsung Galaxy Mini


Y

  
  • Tested in West Africa

Samsung Galaxy S GT-7562

  

Y

  • successfully supported Hindi script in India
  • largely supports Odiya script
  • This model is being replaced by the Samsung Galaxy S Duos 2 GT-7582 in India (untested)
Samsung Galaxy Xcover S5690 Y 
  • limited internal memory, had to remove other apps but works well with only CommCare
  • water and shock resistant
  • Used in Mozambique

LAVA Iris 349+

  

Y

  • successfully supported Hindi script in India
  • OUT OF PRODUCTION. Lava is coming out with a replacement model (Lava Iris 352e / 354e) - will need to be tested
Samsung Galaxy Win Duos (GT-I8552) Y 
  • has difficulty scanning barcode off bright computer screen; when downloading app from CCHQ
  • Also tested in Nepal
  • Also tested in Thailand
Samsung Galaxy Pocket Duos (GT-S5302) YY 
  • Tested in Senegal
  • Tested in India
Samsung Galaxy ACE NXT  Y
  • Successfully supported Hindi script in India
  • Successfully supported location capture through GPS
  • Had difficulties submitting forms with image capture
  • GPS supported
  • 3G supported
  • 4GB internal memory; expandable to 32 GB through microSD
Samsung Galaxy ACE S5830 Y 
  • good screen size for multimedia
  • low performance, slow to load big forms
  • Used in Mozambique
Samsung Galaxy Core Prime SM-360H    
  • In Myanmar, stock Android 4.4 Burmese Unicode font has been replaced by Zawgyi

Samsung Galaxy Trend

     
Samsung Galaxy Young Duos (S6310) Y 
  • Successfully deployed very large forms (600+ questions)
  • Good internal memory
  • Used in Mozambique
Samsung Galaxy SIII Fame Lite S6790 Y  
  • not available in India
  • Also tested in West Africa
Huawei Ascend G510Y   
  • Also tested in Guatemala
Huawei Ascend Y 511 Y 
  • Can handle large case loads (1500 cases)
  • Tested in East Africa; used in large-scale deployment in Kenya

Moto G

Y

Y

Y

 

  • Used by most Dimagi Field Staff (FM) in India, West Africa and the US
  • The Moto G 3rd Gen comes in a US and Euro version. They are not cross market compatible. If an FM will be spending significant time in the US, we would recommend a different device.

Moto G (Turbo)

 

 

Y

 

  • The Moto G Turbo comes in a US and Euro version. They are not cross market compatible. If an FM will be spending significant time in the US, we would recommend a different device.
Tecno H3 Y  
  • Implemented in Benin
  • Available for purchase locally in limited countries

Samsung Galaxy J2

 

 

Y

  • Successfully displayed English and Hindi Text
  • Does not render Telugu and Marathi text.
  • India Tested

Samsung Grand Prime 4G

 

 

Y

 

  • India Tested

Micromax Canvas Juice 4 Q382

 

 

Y

 

  • India Tested

Karbonn Smart Titanium S205

 

 

Y

 

  • India Tested
  • Limited availability (India only)

LG K7LTE

 

 

Y

 

  • India Tested
  • Limited availability (India only)

Alcatel One Touch Pixi 3

 

Y

 

  • Smaller screen size. Can make it difficult to view case list/case detail screen depending on configuration
 
  • Africa Tested

Samsung Galaxy Grand Neo Plus

 

 

Y

 

  • India Tested

ANDROID TABLETS - Click here to learn more about selecting an Android tablet

Samsung Galaxy Tab 4YYY
  • supports Hindi/Nepali script
 
Samsung Galaxy Tab 3YYY
  • supports Hindi/Nepali script
 

Samsung Galaxy Tab 3 V (Model T116NY)

 

 

Y

 

  • India Tested

Samsung Galaxy Tab 3 Lite (Model T111)

 

 

Y

 

 
  • India tested
Samsung Galaxy Tab 2YYY
  • supports Hindi/Nepali script
 
Samsung Galaxy Tab A SM-T510
Y
  • used in Mali with case loads as high as 25,000

Micromax Funbook Alpha  Y
  • partially supports Hindi script (Hindi script- vowel markings are inconsistent)
 
Micromax Funbook Infinity  Y  
Videocon VT75C  Y
  • processor is not very fast out of the box
 
Nexus 7  Y
  • does not support Lao script
  • Also tested in Myanmar
Onda V975s Core4   
  • Android 4.2.2 ROM includes the Zawgyi font by default if bought in Myanmar
  • Also tested in Myanmar

Datamini TA7

 

 

Y

  • Could not render Telugu text
  • India Tested

iBall Slide 3Gi71

 

 

Y

 

  • India Tested

ASUS Zenpad C7.0

 

 

Y

 

  • India Tested

Forstar FT 710x

 

 

Y

  • Poor Battery performance
  • India Tested

Alpha Tablet S707-DC

 

 

Y

 

  • India Tested

J2ME - Click here to learn more about selecting a J2ME phone

Nokia C2-01YYY
  • best performing J2ME phone
  • going out of production soon
Nokia 206YYY
  • Has had some trouble running large forms. Before procuring you should test your app on a sample phone. May not handle large/complex forms well. For complex and large apps, consider low end Android devices instead of J2ME
  • going out of production soon
Nokia 109YYY
  • Has had some trouble running large forms. Before procuring you should test your app on a sample phone. May not handle large/complex forms well. For complex and large apps, consider low end Android devices instead of J2ME
 
Nokia 208YYY
  • Commcare Login defaults to alphanumeric (even though setting on HQ is numeric) which is a pain for low literate users & if icons are used in the main menu, the screen shows only black. If you want either of these features, do not use this phone until further notice.
 


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