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  1. Make changes to the data in CommCare
  2. Download a new version of the export
  3. Unzip the export and save it as the same name as the old export file.
  4. Open and close the Reports Excel file.
  5. Confirm the data was updated.


"Excel cannot find the text file to refresh this external data range"

This means the data export file has either been renamed or does not exist.

  1.  Check that the raw data is in the folder with the correct name.
  2. If still have an issue, reset the data connection by choosing Data -> Connections and edit the connection you made. Browse to the correct file and select it.