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  1. If prompted, click on “report” to submit the error.

  2. In the field where you can describe your issue, please provide either the mobile worker name, the application name, or an easily identifiable comment.

    1. These errors do not get submitted directly to the Support team. We have to find these in the logs and having an easily identifiable message allows us to do so more easily.

  3. Using one of the previously described templates, please report an issue to commcarehq-support@dimagi.com describing the force close and make note of the message you entered in step 2.

    1. If you do not perform step 3, there is no guarantee we will look into the issue as we do not actively check the force close logs.

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