Enterprise Console
Enterprise Features are only available to partners using the CommCare Enterprise software plan. Dimagi may control access to some of these features. To learn more about our Enterprise capabilities, please contact sales@dimagi.com or your Customer Success Manager if your organization is our Enterprise partner.
Our Enterprise Console provides our Enterprise partners access to the following capabilities. Only Enterprise Admins get access to the Enterprise Console and all Enterprise features.
- 1 Enterprise Admins
- 2 Access your Enterprise Console
- 3 Enterprise Dashboard
- 3.1 Access Reports
- 3.2 Available Reports
- 3.2.1 Project Spaces
- 3.2.2 Web Users
- 3.2.3 Mobile Workers
- 3.2.4 Mobile Form Submissions (past 30 days)
- 3.2.5 Odata Feeds
- 4 Enterprise Settings
- 5 Billing Statements
- 6 Manage Single Sign-On
- 7 SMS Detailed Report
Enterprise Admins
What access do Enterprise Admins have?
Enterprise Admins have access to the Enterprise Console from a CommCare Project Space where they have been added an Admin.
Enterprise Admins do not automatically have access to all Project Spaces associated with your Enterprise account. Instead, you have to be manually invited to individual CommCare HQ Project Spaces to have access to those Project Spaces.
Enterprise Admins can view aggregated data about all project spaces in their Enteprise Account. They cannot see granular case data unless they are manually invited / added with the appropriate role on project spaces.
How do I make someone an Enterprise Admin?
We currently do not have a self-service way for you to configure Enterprise Admins for your Enterprise account. Please inform your Dimagi Account Manager if you want to add a new Enterprise Admin or revoke access, and we will make the required changes promptly.
Access your Enterprise Console
Click the settings icon.
Under Manage Enterprise, click on Enterprise Console.
You will be directed to your Enterprise Dashboard.
Enterprise Dashboard
Navigate to your Enterprise Dashboard via your Enterprise Console.
The Enterprise Dashboard gives Enterprise Projects access to reports that pull data from all Project Spaces with a subscription attached to the account.
Access Reports
1. Click Email Report to access your report.
2. You will receive an email with a link to a CSV file that you can download.
Note: The download links expire after 24 hours.
Available Reports
Project Spaces
Column | Column Header | Description |
|---|---|---|
A | Date created | The date that the Project Space was created. |
B | # of applications | The number of Applications in the Project Space. |
C | # of mobile users | The number of Mobile Users in the Project Space. |
D | # of web users | The number of Web Users in the Project Space. |
E | # of SMS (last 30 days) | The number of SMSes sent and received in the past 30 days in the Project Space. |
F | Last Form Submission [UTC] | The date of last form submission in any application in the Project Space. |
G | Project Space Name | The name of the Project Space. |
H | Project Name | The name of the Project. |
I | Project URL | The URL to that specific Project Space in your Enterprise Account. |
Web Users
Column | Column Header | Description |
|---|---|---|
A | Email Address | The email address of the Web User. |
B | Name | The name of the Web User. |
C | Role | The role of the Web User. |
D | Last Login [UTC] | The date when the Web User last logged in. |
E | Last Access Date [UTC] | The date when the Web User last accessed the Project Space. |
F | Status | The status of the Web User (e.g., Active, Invited, etc.) |
G | Project Space Name | The name of the Project Space. |
H | Project Name | The name of the Project. |
I | Project URL | The URL to that specific Project Space in your Enterprise Account. |
Mobile Workers
Column | Column Header | Description |
|---|---|---|
A | Username | The username of the Mobile User. |
B | Name | The name of the Mobile User. |
C | Email Address | The email address of the Mobile User. |
D | Role | The role of the Mobile User. |
E | Created Date [UTC] | The date the Mobile User was created. |
F | Last Sync [UTC] | The date when the Mobile User last synced with CommCare HQ. |
G | Last Submission [UTC] | The date when the Mobile user last submitted a form. |
H | CommCare Version | The version of the application that the Mobile User is using. |
I | User ID | The Unique ID of the Mobile User. |
J | Project Space Name | The name of the Project Space. |
K | Project Name | The name of the Project. |
L | Project URL | The URL to that specific Project Space in your Enterprise Account. |
Mobile Form Submissions (past 30 days)
Column | Column Header | Description |
|---|---|---|
A | Form Name | The name of the form that was submitted. |
B | Submitted [UTC] | The date of form submission. |
C | App Name | The application from which the form was submitted. |
D | Mobile User | The name of the Mobile User that submitted the form. |
E | Project Space Name | The name of the Project Space. |
F | Project Name | The name of the Project. |
G | Project URL | The URL to that specific Project Space in your Enterprise Account. |
Odata Feeds
1. The number shown in the report option is the number of Odata Feeds used across all Project Spaces.
2. You can transform the CSV file into an Excel file to analyze your data. See an example below.
In the example above, there are 7 columns
Column | Column Header | Description |
|---|---|---|
A | Odata Feeds used | The number of Odata Feeds used in a specific Project. |
B | Odata Feeds available | The number of Odata Feeds available for the specific Project. You need to subtract the number of Feeds used from the number available to determine the number of Feeds remaining for that specific Project. |
C | Report Names | The name of the individual Odata Feeds Report for the specific Project. |
D | Number of rows | The total number of rows in all Odata Feeds for the specific report (see examples D8 and D24). |
E | Project Space Name | The Project Space Name. |
F | Project Name | The name of the Project. |
G | Project URL | The URL to that specific Project Space in your Enterprise Account. |
All reports are generated in the background, with a link emailed to the user for download.
Enterprise Settings
Several settings are only relevant to Enterprise Accounts:
Restrict Project creation: This removes the ability of users to create new Project Spaces.
Restrict user signups: This disallows users from creating new accounts. This restriction applies to users whose email addresses match the Enterprise Domains for Restricting Signups value set in the billing account's settings.
Edit Default Form/Case/Data Export Settings: This allows users to standardize the default export settings for forms, cases and OData feed configurations to meet the data standardization needs.
Billing Statements
The Enterprise area also provides a view of current billing statements:
Manage Single Sign-On
This is where Enterprise partners configure Single Sign On (SSO). Learn more about SSO for CommCare HQ at https://dimagi.atlassian.net/wiki/x/NgLKfw.
SMS Detailed Report
This section allows download detail per unit cost SMS report for all Enterprise Project Spaces to reconcile the report with the invoice.
Reports can be filtered by date, Project Space (leave blank if all), gateway type, and gateway fee.
The report can be exported to excel and sent through email and contains:
Date of Message
Project Space name
Direction (Incoming/Outgoing)
SMS parts
Gateway information
Gateway charge if any
Usage charge
Total charge
Message Log ID
Is valid status
Date created